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| Your responsibility for payment |
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| Depending on your insurance policy benefits, you may be responsible for a co-payment, co-insurance, deductible, or for the entire cost of services rendered. We may require payment for some of these items at the time of your office visit.
Our relationship is with our patients is to provide quality healthcare. Consequently, all charges incurred are the patient’s responsibility. The obligation to ensure payment in a timely manner lies with the patient. Unfortunately, we cannot always depend on your insurance company to make timely payment on your behalf. We are not responsible for delays caused by misplaced claims or the need for additional information requested by your insurance company.
You should normally receive a response from your insurance company within 30 days. This is in the form of an "Explanation of Benefits" (or "EOB"). If you do not receive it, you should contact your insurance company to check the status of your claim in order to expedite payment.
Please call our Billing Department (the phone number is listed on your statement), if you encounter any difficulty with your insurance company. We will try to assist you with a resolution. You are responsible for payment until the account is paid in full by your insurance company.
If amounts due for services rendered become delinquent and the debt is referred to an attorney and/or collection service, we may recover from you all costs and expenses incurred in the collection efforts, including any interest due, court costs and reasonable attorney fees.
If you are unable to meet your financial obligation, payment arrangements can be made. You must contact our Billing Department to discuss payment options before your account becomes over due.
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